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KAIYAN ENA - PARENTS

ENA Parents

父母健康协调
Help your parents navigate healthcare in China, even when you live far away.
Designed for families where adult children live overseas or in first-tier cities while their parents remain in mainland China. ENA Parents helps organize health information, coordinate checkups and medical visits, keep families updated across regions, and support accompaniment coordination when needed.
Membership TypeAnnual membership for 2 parents
Care ModelParent health navigation & coordination
LocationChina-based provider coordination with cross-region family communication
FeeUSD 1,299 / year · Covers 2 people

Who This Is For

Adult Children Living Abroad or in First-Tier Cities

For families whose parents remain in mainland China while children live elsewhere.

Families Needing Synchronized Health Updates

For families who want organized communication, clear updates, and professional coordination across regions.

Parents Needing Organized Care Support

For parents in China who may need support with checkups, medical visits, and next steps after care.

What ENA Parents Includes

A comprehensive care-navigation membership to help you support your parents’ health in China.

01

Initial Health Filing Consultation

A dedicated intake consultation to organize the parents’ baseline health information and priorities.

02

Medical Advisor Consultations

Two scheduled consultations per year with qualified medical advisors.

03

Health Navigation for Parents

Four navigation consultations per year to help identify appropriate specialists, services, and care pathways.

04

Dedicated Patient Coordinator

A designated coordinator to help communicate updates and support care arrangements for the family.

05

Record Management & Priority Appointment Support

Ongoing record organization and support for priority appointment coordination when included in scope.

What This Membership May Support

Arrange Checkups and Follow-up Visits

Help coordinate preventive checkups or follow-up visits for your parents in China.

Organize Reports and Updates

Collect and organize medical reports, with clear summaries and updates for adult children.

Coordinate Specialist Referrals

Support referrals to appropriate specialists or hospitals when needed.

Support Ongoing Family Communication

Keep the family informed and help with next steps and ongoing follow-up.

How It Works

1

Share Your Parents’ Needs

Tell us about your parents’ health situation, goals and current concerns.

2

Build a Support Plan

We recommend relevant support priorities and create a personalized coordination plan.

3

Coordinate Care in China

We arrange appointments, logistics, and coordination with suitable providers in China.

4

Keep Family Updated

We share updates and summaries, and continue to support follow-up as needed.

Who Does What?

Kaiyan · Care Navigation & Coordination

We help families organize records, communicate across borders, arrange appointments and logistics, and support follow-up. We do not perform clinical evaluation, diagnosis, or treatment.

Qualified Physicians & Healthcare Providers

Licensed healthcare providers make medical assessments, diagnoses, treatment recommendations, and clinical decisions.

Important Service Boundaries

ENA Parents is a care-navigation membership, not medical care, diagnosis, or treatment. Medical services are provided by independent, licensed healthcare providers. Kaiyan supports communication and coordination, but does not replace physician judgment or clinical decision-making. Significant additional casework, cross-city or cross-border execution, and medical fees may be separate, depending on your parents’ specific needs.

One Partner. Better Support for Your Parents. Thoughtful coordination. Qualified medical professionals. Clear next steps.

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