For families whose parents remain in mainland China while children live elsewhere.
For families who want organized communication, clear updates, and professional coordination across regions.
For parents in China who may need support with checkups, medical visits, and next steps after care.
A comprehensive care-navigation membership to help you support your parents’ health in China.
A dedicated intake consultation to organize the parents’ baseline health information and priorities.
Two scheduled consultations per year with qualified medical advisors.
Four navigation consultations per year to help identify appropriate specialists, services, and care pathways.
A designated coordinator to help communicate updates and support care arrangements for the family.
Ongoing record organization and support for priority appointment coordination when included in scope.
Help coordinate preventive checkups or follow-up visits for your parents in China.
Collect and organize medical reports, with clear summaries and updates for adult children.
Support referrals to appropriate specialists or hospitals when needed.
Keep the family informed and help with next steps and ongoing follow-up.
Tell us about your parents’ health situation, goals and current concerns.
We recommend relevant support priorities and create a personalized coordination plan.
We arrange appointments, logistics, and coordination with suitable providers in China.
We share updates and summaries, and continue to support follow-up as needed.
We help families organize records, communicate across borders, arrange appointments and logistics, and support follow-up. We do not perform clinical evaluation, diagnosis, or treatment.
Licensed healthcare providers make medical assessments, diagnoses, treatment recommendations, and clinical decisions.
ENA Parents is a care-navigation membership, not medical care, diagnosis, or treatment. Medical services are provided by independent, licensed healthcare providers. Kaiyan supports communication and coordination, but does not replace physician judgment or clinical decision-making. Significant additional casework, cross-city or cross-border execution, and medical fees may be separate, depending on your parents’ specific needs.